Terms and Conditions for Messaging

1. Introduction

These Terms and Conditions govern the use of our SMS/MMS messaging services (the "Service") for communication related to the Church Tools application. By opting in or using our Service, users agree to these Terms and Conditions. These messaging services are provided in compliance with applicable regulations, including the Telephone Consumer Protection Act (TCPA), and the guidelines set forth by the cellular carriers for A2P 10DLC (Application-to-Person 10-digit Long Code) messaging.

2. Purpose of the Messaging Service

The Service is used for legitimate business communications related to Church Tools, including but not limited to:

  • Notifications about church events, schedules, and activities
  • Updates about new features and tools in the Church Tools application
  • Alerts, reminders, and general communications that enhance the use of the Church Tools application

3. Opt-In Process

Users must explicitly opt-in to receive SMS/MMS messages related to Church Tools. The opt-in process is conducted on our website, where users agree to receive these messages by:

  • Checking a box and providing their explicit consent on the Church Tools website.
  • Confirming their agreement to receive updates, alerts, and notifications related to Church Tools.

By opting in, users acknowledge and consent to receive messages as described in these Terms and Conditions. They understand that standard message and data rates may apply.

4. Opt-Out Process

Users have the right to opt-out at any time, and we will respect such requests. The opt-out process is as follows:

  • To opt out of receiving messages, users can reply "STOP" at any time. This will immediately stop all future messages from us.
  • Users will receive a confirmation message confirming their opt-out (e.g., "You have been unsubscribed from Church Tools messaging service.").
  • Once a user opts out, they will be removed from the messaging list and will not receive further communications unless they opt back in.

5. Messaging Frequency

The frequency of messages sent to users will not exceed:

  • 5 messages per week (or fewer), depending on the type of messages (e.g., church event updates, application feature alerts, etc.).
  • All users will be informed about the expected frequency of messages at the time of opt-in.

6. Acceptable Content

All content sent via the messaging service will:

  • Be relevant to the user’s interests and aligned with their initial consent regarding Church Tools.
  • Adhere to the guidelines set forth by A2P 10DLC regulations, which prohibit spam, unlawful content, and unsolicited marketing.
  • Not contain prohibited content such as hate speech, illegal activities, or adult content.
  • Be compliant with TCPA and any other applicable laws, including clear and accurate identification of the sender.

7. Data Privacy and Security

We respect the privacy of our users. Any personal data collected during the opt-in process or while using the service will be handled in accordance with our Privacy Policy, and we will never share users' data with third parties without their consent, except where required by law.

Users will have the option to view our Privacy Policy at any time by replying with the keyword "HELP" or by visiting our website.

8. Support and Contact Information

If users have any questions, concerns, or need assistance with opting out or understanding their rights, they can contact us:

  • Via text: Reply with "HELP" to receive support instructions.
  • Via email: mdb@4bpro.net
  • Via phone: Call (469) 999-8292

9. Compliance with A2P 10DLC

We affirm that our messaging service complies with A2P 10DLC regulations, and that we will submit all necessary details for A2P 10DLC registration and obtain the appropriate Campaign ID before sending any high-volume or business-related messages. This includes adhering to carrier guidelines for messaging content, frequency, and opt-in/opt-out procedures.

10. Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Users will be notified of any material changes through our regular messaging channels or via email.

11. Governing Law

These Terms and Conditions are governed by the laws of Texas, USA, and any disputes related to the use of this service will be handled in accordance with those laws.

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